Above presentation is a good case study on the Power of social media … Gone are the days when you can do “whatever” in real world and escape. Watch out! there’s a conversation happening in the virtual world which is so very well connected and word spreads faster than you can think of … What are people talking about your brand?
Stumbled on this presentation via Laurel’s Blogpost on Reputation Annihilation in Social Media
Love the neat Visual stories at VizEdu :)

Thanks for the nice words on VizEdu.com .
there’s also an anti AIG group on twitter. @Stop_AIG_Bonus